Enable-IT 820P Pro User Manual download pdf (Page 11)

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Follow the following diagram to create a T-568B standard connection between the

820P Pro and your end PoE LAN device.

All the LED’s should illuminate and the following LED indicators will

provide visual operational status of the 820P Pro unit.

820P Pro LAN & PoE IN – Slow yellow LED flashing indicates LAN connectivity.

Flickering yellow LED indicates LAN traffic.

820P Pro Interlink Out – Solid green LED indicates PoE power.

TECHNICAL SUPPORT

Enable-IT, Inc.’s Customer Care Team support is available directly to customers and

distributors. All support requests are processed through the online support portal. This allows

us to provide assigned support ticket numbers in order to bring closure to any technical issues.

Online Technical Services

The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one.

Please use this support website as your first source for help as it contains an on-line knowledge

base of articles, documentation, FAQ's and other problem-solving resources. This web-based

support resource provides the quickest solution to the most common technical support issues.

World Wide Web Site

http://support.enableit.com

Returning Products for Warranty Repair

Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User") that,

for the four (4) year period commencing on the date the Product was purchased (the "Warranty

Period"), the Product will be substantially free from defects in materials and workmanship under

normal use and conditions. Electrical damage is not an item that is covered under this

warranty, extended warranties or Advanced Replacement Program (AREP).

In order to obtain an authorized RMA approval, the End User must complete the required

information online located at http://support.enableit.com. If you have questions or difficulty

completing this information you may contact the Customer Care Team at 888-309-0910

between the hours of 8:00 a.m. and 5:00 p.m. PT.

This wire run becomes your Ethernet backbone between

the 820P Pro unit and your end PoE LAN device. The

wire pair must be straight through and not have any

connector blocks in-between the units. If you have a

connector block, you must remove the 4-pair and bridge

together with Telco wire butt clips.

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Enable-IT 820P Pro User Manual Page 11